This page sets out how prices work on the ApexMart platform: the currency we charge in, what a listed price already includes, the invoice you receive, when delivery is free, how discounts and coupons apply, and the charges we do not levy. It is written to be read alongside our Terms & Conditions, which govern every order.
1. Currency
Every price displayed on the platform — on category pages, on product pages, in your cart and at checkout — is quoted and charged in Indian Rupees (INR), symbol ₹. We do not display or settle in any other currency, and we do not apply a foreign exchange conversion of our own. If your bank or card issuer converts from another currency or applies a cross-border fee, that charge is levied by them and is outside our control.
Orders are accepted for delivery within India only, to a serviceable PIN code.
2. What a listed price includes
The price you see against a product is the price of that product to you. Specifically:
- It is inclusive of applicable Goods and Services Tax (GST) unless the product page expressly states that tax is added separately. Where tax is included, the invoice shows the taxable value and the GST component broken out for your records — the amount you pay does not change.
- It is the price for the pack size, quantity, variant and configuration shown on that product page. Where a product is offered in multiple variants, the price updates as you change your selection.
- It does not include any charge that is disclosed separately in the order summary. Where such a charge applies at all, it is itemised on the checkout page before you pay.
The order summary on the checkout page is the authoritative breakdown of your order: item prices, any discount applied, any delivery charge, and the total payable. Nothing is added after you confirm.
3. Your tax invoice
A GST-compliant tax invoice is generated for every order and is available to you once the order is confirmed. It carries the invoice number and date, the seller of record and their GSTIN, your billing details, the HSN code and taxable value of each line, the GST rate and the CGST/SGST or IGST split depending on whether the supply is intra-state or inter-state, any rounding adjustment, and the total.
To download it, sign in and go to Dashboard → My Orders, open the order and use Download Invoice. If you need the invoice reissued or a detail on it corrected, write to us using the contact details at the foot of this page.
- Currency
- Indian Rupees (INR / ₹)
- Tax treatment
- GST included in the listed price unless stated otherwise
- Invoice
- GST tax invoice issued for every order
- Where to find it
- Dashboard → My Orders → Download Invoice
4. Delivery charges
Standard delivery is free across India unless a delivery charge is stated on the product page, in which case it is shown as a separate line in the order summary before you pay. We do not add a delivery charge after checkout.
Confirmed orders are dispatched within 1-2 business days and are typically delivered within 3-7 business days of dispatch. Where a faster or non-standard delivery option is offered for your PIN code, its charge is displayed at checkout before you select it. Full serviceability, tracking and undelivered-parcel terms are in our Shipping & Delivery Policy.
If you ask us to redirect a parcel or re-deliver to a corrected address after dispatch, a further shipping charge may apply. We will tell you the amount before we act on the request.
5. What is charged and what is not
The table below is the complete list of what can appear on a ApexMart order. If a charge is not in this table, we do not levy it.
| Item | What you pay | Notes |
|---|---|---|
| Product price | As listed, in ₹ | Inclusive of applicable GST unless the product page states otherwise |
| GST | Included in the listed price | Broken out separately on your tax invoice |
| Standard delivery | Free | Across India, unless a charge is stated on the product page |
| Cash on Delivery | Nil | No COD handling fee, collection fee or surcharge of any kind |
| Payment gateway / convenience fee | Nil | We do not pass gateway costs on to you |
| Processing, service or platform fee | Nil | No such fee exists on any order |
| Creating an account | Nil | Registration is free; no subscription or membership charge |
| Joining the affiliate programme | Nil | No joining fee, deposit, kit purchase or minimum order to enrol |
| Return of a defective, damaged or wrong item | Free | Return pickup or postage is at our cost |
| Change-of-mind return | Return shipping borne by you | Deducted from the refund or paid by you to the courier |
| Re-delivery to a corrected address | May be charged | Amount confirmed to you before we act on the request |
6. No fee to register or to join the affiliate programme
This point matters enough to state on its own, plainly: ApexMart charges nothing to create an account, and nothing to take part in its affiliate referral rewards programme. There is no joining fee, enrolment fee, registration charge, subscription, annual renewal, security deposit, mandatory starter kit or minimum purchase required to sign up or to receive a referral code. Every registered user gets one at no cost.
We do not sell memberships, packages, plans or tiers of any kind. The only money that ever changes hands between you and us is the price of the physical products you choose to buy — and refunds of that price where they are due. If anyone asks you to pay ApexMart a fee to join, to upgrade or to unlock rewards, it did not come from us: please report it to us at once using the contact details below.
7. Discounts, coupons and promotions
- A discount or coupon code is applied at checkout, before payment, and the reduction is shown as its own line in the order summary. What you are charged is the total after the discount.
- One coupon code applies per order. Coupons and promotional offers cannot be combined with each other unless the offer expressly says they can.
- A coupon may carry conditions — a minimum order value, an eligible product or category, a validity period, a limit on the number of uses, or first-order-only eligibility. Those conditions are stated with the offer and are checked when the code is applied.
- Where an offer credits an amount to your wallet rather than reducing the price, that is stated in the offer. Wallet credit is redeemable against future purchases on the platform.
- Refunds are of the amount you actually paid, not of the pre-discount list price. If an order that used a coupon is cancelled or returned, the discount is unwound with it; where a promotional credit was granted on that order, it is reversed too.
- We may withdraw or vary a promotion at any time. A change does not affect an order already confirmed at the promotional price.
8. Cash on Delivery
Cash on Delivery (COD) is available on eligible products where your delivery PIN code supports it. Eligibility is shown at checkout. No extra fee is charged for choosing COD — the amount you hand over on delivery is exactly the total shown on your invoice, with no handling, collection or surcharge component added.
Please keep the exact amount ready; our delivery partner may not be able to provide change. COD may be withdrawn from an account that repeatedly refuses delivery of COD orders, as set out in our Terms & Conditions.
9. When prices change
- Prices on the platform can change at any time — because of a supplier revision, a tax change, a promotion starting or ending, or stock movement.
- The price that applies to your order is the price displayed at the time your order is confirmed. A later increase does not affect an order already confirmed, and a later reduction does not entitle you to a retrospective adjustment.
- A price shown in your cart is not locked. If it changes before you check out, the current price is the one you are charged, and it is shown to you in the order summary before you pay.
- Very occasionally a product may be listed at a manifestly incorrect price because of a technical or typographical error — an obvious mispricing that no reasonable buyer would take to be genuine. Where that happens we may cancel the affected order, tell you why, and refund any amount already paid in full in accordance with our Order Cancellation Policy and Cancellation & Refund Policy. You are never charged the corrected price without placing a fresh order at it.
10. Business Volume (BV) shown on some products
Some product pages display a figure labelled BV (Business Volume) alongside the price. To avoid any confusion about what you are paying:
- BV is not a price, and it is not money. It is not a currency, not a second amount payable, not a discount, not a credit, not a voucher and not redeemable for cash or goods. Nothing about the BV figure changes the ₹ amount you are charged.
- BV is an internal catalogue points value we attach to a product. It exists only so that our affiliate referral rewards programme has a consistent basis for measuring qualifying purchases across a catalogue in which different products carry very different margins.
- It is not a promise, projection or guarantee of any earnings to you or to anyone else. A BV figure says nothing about what any participant will receive, and does not create an entitlement to any amount.
- If you never take part in the affiliate programme, the BV figure has no effect on you whatsoever. You may ignore it entirely and simply shop at the ₹ price shown.
The terms of the affiliate referral rewards programme, including the fact that participation is free and that rewards are a marketing incentive rather than guaranteed income, are set out in clause 11 of our Terms & Conditions.
11. Refunds of amounts charged
Where an amount is refundable, it is refunded to the original payment method for prepaid orders and to your wallet or a bank account you nominate for COD orders. We do not deduct a cancellation charge, a restocking fee or an administrative fee from a refund. The headline timelines are below; the full terms are in the linked policies.
- Cancellation
- Free of charge any time before your order is dispatched
- Return window
- 7 days from the date of delivery
- Refund processing
- 5-7 business days, to the original payment method
- Return shipping
- Free for defective, damaged or incorrect items. For change-of-mind returns, return shipping is borne by the customer.
- Cancellation or refund fee
- None
12. Live prices
This page explains how pricing works; it does not list prices, because they change. The current price of every product is shown on the product itself — browse the full catalogue at our shop. You can view prices, categories and product details without signing in; an account is needed only to place an order.
13. Who is charging you
Payments for orders placed on the platform are collected by ApexMart. Online payments are processed by a third-party payment gateway on its own PCI-DSS compliant infrastructure; ApexMart does not collect or store your card number, CVV, PIN, UPI PIN, OTP or net banking credentials. Where a product is sold by an independent seller, the seller of record is named on the product page and on your invoice.
- Legal entity
- ApexMart
- Website
- https://apexmart.in
14. Questions about a charge
If an amount on your order or invoice is not what you expected, contact us with your order number and we will explain or correct it. If you are not satisfied with the response, you may escalate to our Grievance Officer; the escalation path and response timelines are on our Grievance Redressal page.
- support@apexmart.in
- Business hours
- Monday to Saturday, 10:00 AM to 7:00 PM IST
- Grievance email
- grievance@apexmart.in
This page is a plain-language summary of how we charge. Where it differs from our Terms & Conditions, the Terms prevail. Nothing on this page limits your rights under the Consumer Protection Act, 2019.